{"id":3,"date":"2024-11-19T08:20:24","date_gmt":"2024-11-19T08:20:24","guid":{"rendered":"https:\/\/taxi-biograd.net\/?page_id=3"},"modified":"2026-05-09T20:11:58","modified_gmt":"2026-05-09T19:11:58","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/taxi-biograd.net\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1>Privacy Policy<\/h1>\n<p><strong>Last updated:<\/strong> 31 March 2026<\/p>\n<p>At <strong>Taxi Biograd<\/strong> (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;), accessible at <strong>https:\/\/taxi-biograd.net<\/strong>, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016\/679 (&#8220;GDPR&#8221;) and applicable Croatian data protection laws.<\/p>\n<p>This Privacy Policy explains what personal data we collect, how we use it, the legal basis for processing, how long we keep it, and what rights you have.<\/p>\n<h2>1. Data Controller<\/h2>\n<p><strong>Data Controller:<\/strong> HRVOJE, prijevozni\u010dki obrt, vl. Hrvoje Ersti\u0107<br \/>\n<strong>Address:<\/strong> Porto San Giorgio 25, 23210 Biograd na Moru, Croatia<br \/>\n<strong>OIB:<\/strong> 00136884018<br \/>\n<strong>Email:<\/strong> <a href=\"mailto:info@taxi-biograd.net\">info@taxi-biograd.net<\/a><br \/>\n<strong>Phone:<\/strong> <a href=\"tel:+385993551070\">+385 (99) 355 1070<\/a><\/p>\n<p>If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.<\/p>\n<h2>2. What personal data we collect<\/h2>\n<p>We may collect the following categories of personal data when you contact us or book a transfer:<\/p>\n<h3>a) Information you provide directly<\/h3>\n<p>When you use our contact or booking form, call us, email us, or contact us via WhatsApp, we may collect:<\/p>\n<ul>\n<li>full name<\/li>\n<li>email address<\/li>\n<li>phone number<\/li>\n<li>pickup location<\/li>\n<li>destination<\/li>\n<li>selected vehicle type<\/li>\n<li>travel details you include in your message, such as date, time, number of passengers, luggage details, and similar booking information<\/li>\n<li>any other information you choose to send us<\/li>\n<\/ul>\n<h3>b) Booking and service information<\/h3>\n<p>If you book a ride or transfer with us, we may also process:<\/p>\n<ul>\n<li>booking date and time<\/li>\n<li>route and travel schedule<\/li>\n<li>service preferences<\/li>\n<li>communication records related to your booking<\/li>\n<li>payment-related information necessary to arrange or confirm the service<\/li>\n<\/ul>\n<h3>c) Technical data<\/h3>\n<p>When you visit the website, certain technical data may be processed automatically by the website server or hosting environment, such as:<\/p>\n<ul>\n<li>IP address<\/li>\n<li>browser type and version<\/li>\n<li>device type<\/li>\n<li>operating system<\/li>\n<li>referring website<\/li>\n<li>date and time of access<\/li>\n<li>requested pages<\/li>\n<\/ul>\n<p>This type of technical data is commonly processed for website security, performance, and troubleshooting.<\/p>\n<h2>3. How we collect your data<\/h2>\n<ul>\n<li>when you fill in and submit the website contact or booking form<\/li>\n<li>when you contact us by phone<\/li>\n<li>when you send us an email<\/li>\n<li>when you contact us by WhatsApp or similar messaging apps<\/li>\n<li>when you communicate with us about a booking or transfer<\/li>\n<li>automatically through your use of the website, such as server log data<\/li>\n<\/ul>\n<h2>4. Purposes and legal bases for processing<\/h2>\n<p>We process personal data only where we have a valid legal basis under GDPR.<\/p>\n<h3>a) To respond to enquiries<\/h3>\n<p>We use your data to answer questions, provide quotes, and communicate with you about our services.<\/p>\n<p><strong>Legal basis:<\/strong><br \/>\nArticle 6(1)(b) GDPR, when processing is necessary to take steps at your request before entering into a contract<br \/>\nArticle 6(1)(f) GDPR, our legitimate interest in responding to customer enquiries<\/p>\n<h3>b) To manage bookings and provide taxi or transfer services<\/h3>\n<p>We use your data to arrange pickups, confirm routes, coordinate schedules, and deliver the requested service.<\/p>\n<p><strong>Legal basis:<\/strong><br \/>\nArticle 6(1)(b) GDPR, performance of a contract<\/p>\n<h3>c) To keep records and manage our business<\/h3>\n<p>We may use your data for administration, scheduling, internal records, dispute handling, and customer support.<\/p>\n<p><strong>Legal basis:<\/strong><br \/>\nArticle 6(1)(b) GDPR<br \/>\nArticle 6(1)(f) GDPR, legitimate interest in operating and protecting our business<\/p>\n<h3>d) To comply with legal obligations<\/h3>\n<p>We may process or retain certain data where required by tax, accounting, consumer protection, or other legal obligations.<\/p>\n<p><strong>Legal basis:<\/strong><br \/>\nArticle 6(1)(c) GDPR, compliance with a legal obligation<\/p>\n<h3>e) To maintain website security and functionality<\/h3>\n<p>We may process technical information to protect the website from abuse, errors, and unauthorized access.<\/p>\n<p><strong>Legal basis:<\/strong><br \/>\nArticle 6(1)(f) GDPR, legitimate interest in website security and functionality<\/p>\n<h2>5. Cookies and similar technologies<\/h2>\n<p>We may use technically necessary cookies and similar technologies required for the website to function properly, such as security, session management, and form handling.<\/p>\n<p>These cookies do not require consent where they are strictly necessary.<\/p>\n<p>If the website uses analytics, marketing cookies, Google services, Meta Pixel, reCAPTCHA, embedded maps, or similar third-party tools, those services should be listed separately in this Privacy Policy and, where required, activated only after valid consent has been obtained.<\/p>\n<h2>6. Who we share your data with<\/h2>\n<p>We do not sell your personal data.<\/p>\n<p>We may share your data only when necessary, for example with:<\/p>\n<ul>\n<li>website hosting providers<\/li>\n<li>email providers<\/li>\n<li>IT support providers<\/li>\n<li>booking, communication, or messaging service providers<\/li>\n<li>accounting or legal advisers<\/li>\n<li>public authorities where required by law<\/li>\n<\/ul>\n<p>Where third-party providers process personal data on our behalf, we require them to handle it securely and in accordance with data protection law.<\/p>\n<h2>7. International data transfers<\/h2>\n<p>Where any of our service providers process data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as:<\/p>\n<ul>\n<li>an adequacy decision by the European Commission, or<\/li>\n<li>Standard Contractual Clauses, where required<\/li>\n<\/ul>\n<p>If you use WhatsApp or other third-party communication services to contact us, your data may be processed by those providers under their own privacy terms.<\/p>\n<h2>8. How long we keep your data<\/h2>\n<p>We keep personal data only for as long as necessary for the purposes for which it was collected, including for legal, accounting, and dispute-resolution purposes.<\/p>\n<p>Typical retention periods may include:<\/p>\n<ul>\n<li><strong>general enquiries:<\/strong> up to 12 months after the last contact<\/li>\n<li><strong>booking and service records:<\/strong> up to 24 months after service completion, unless a longer retention period is necessary<\/li>\n<li><strong>invoices and accounting records:<\/strong> as long as required by applicable tax and accounting laws<\/li>\n<li><strong>technical server logs:<\/strong> for a limited period necessary for security and maintenance<\/li>\n<\/ul>\n<h2>9. How we protect your data<\/h2>\n<p>We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.<\/p>\n<p>These measures may include:<\/p>\n<ul>\n<li>limited access to personal data<\/li>\n<li>password-protected devices and accounts<\/li>\n<li>secure communication tools<\/li>\n<li>regular software and website maintenance<\/li>\n<li>use of reputable hosting and service providers<\/li>\n<\/ul>\n<p>No system can be guaranteed 100% secure, but we take reasonable steps to protect your information.<\/p>\n<h2>10. Your GDPR rights<\/h2>\n<p>Under GDPR, you may have the right to:<\/p>\n<ul>\n<li>request access to your personal data<\/li>\n<li>request correction of inaccurate or incomplete data<\/li>\n<li>request erasure of your data<\/li>\n<li>request restriction of processing<\/li>\n<li>object to processing based on legitimate interests<\/li>\n<li>request data portability, where applicable<\/li>\n<li>withdraw consent at any time, where processing is based on consent<\/li>\n<li>lodge a complaint with the competent supervisory authority<\/li>\n<\/ul>\n<p>In Croatia, the supervisory authority is:<br \/>\n<strong>Croatian Personal Data Protection Agency (AZOP)<\/strong><br \/>\nAgencija za za\u0161titu osobnih podataka<\/p>\n<p>Before contacting the authority, we encourage you to contact us first so we can try to resolve your request directly.<\/p>\n<h2>11. Third-party websites and services<\/h2>\n<p>Our website may contain links to third-party websites or allow communication through third-party services such as email or WhatsApp. Those third parties have their own privacy practices, and we are not responsible for their content or policies.<\/p>\n<p>We recommend reviewing their privacy notices before using their services.<\/p>\n<h2>12. Children\u2019s privacy<\/h2>\n<p>Our services are not directed specifically to children. We do not knowingly collect personal data from children without appropriate legal basis or parental involvement where required.<\/p>\n<p>If you believe a child has provided us with personal data inappropriately, please contact us so we can remove it if necessary.<\/p>\n<h2>13. Changes to this Privacy Policy<\/h2>\n<p>We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The updated version will be published on this page with a revised &#8220;Last updated&#8221; date.<\/p>\n<h2>14. Contact<\/h2>\n<p>If you have questions or requests regarding this Privacy Policy or your personal data, please contact:<\/p>\n<p><strong>HRVOJE, prijevozni\u010dki obrt, vl. Hrvoje Ersti\u0107<\/strong><br \/>\nPorto San Giorgio 25<br \/>\n23210 Biograd na Moru<br \/>\nCroatia<br \/>\n<strong>OIB:<\/strong> 00136884018<br \/>\n<strong>Email:<\/strong> <a href=\"mailto:info@taxi-biograd.net\">info@taxi-biograd.net<\/a><br \/>\n<strong>Phone:<\/strong> <a href=\"tel:+385993551070\">+385 (99) 355 1070<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: 31 March 2026 At Taxi Biograd  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/taxi-biograd.net\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/taxi-biograd.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/taxi-biograd.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/taxi-biograd.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/taxi-biograd.net\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/taxi-biograd.net\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":375,"href":"https:\/\/taxi-biograd.net\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/375"}],"wp:attachment":[{"href":"https:\/\/taxi-biograd.net\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}